FAQ

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  • Q. After we send you an inquiry, how long does it take to get a reply?

    On working days, we will reply to you within 12 hours after receiving the inquiry.

  • Q. Are you a direct manufacturer or a trading company?

    We have a sales company and a production factory, and we also have our own international trade department, where we produce and sell our own products.

  • Q. What products can you offer?

    We mainly produce sliding doors, rapid doors, garage doors, rolling shutter doors, cold storage doors, loading and unloading platforms, door seals, truck restraints, industrial fans, safety facilities, etc.

  • Q. What are the main application areas of your products?

    Our products cover almost all manufacturing factories, warehousing centers, railway transportation, fire stations, medicine, electronics, and other industries, mainly in warehousing and logistics handling, cargo and pedestrian passages, railway platforms, factory logistics loading and unloading docks, etc. area.

  • Q. Can you make customized products?

    Yes, we mainly make customized products. We develop and produce products based on the drawings or samples provided by customers.

  • Q. Are you producing standard parts?

    Yes, in addition to customized products, we have our own standard products, etc.

  • Q. What is your company's production capacity?

    We have 2 large-scale high-precision laser cutting machines, 1 fully-automatic door panel production line, 1 fully-automatic painting line, robot automatic welding equipment, various high-precision processing equipment, and the annual output of various types exceeds 20,000 sets.

  • Q. How many employees does your company have, and how many of them are technicians?

    The company currently has more than 110 employees, including more than 50 professional technicians and more than 10 engineers.

  • Q. How does your company ensure product quality?

    First of all, we will have corresponding inspections after each process. For the final products, we will inspect them according to customer requirements and international standards;
    Then, we have the most advanced and complete top-notch testing equipment in the industry: universal tensile testing machine, impact testing machine, X-ray flaw detection machine, various types of calipers, etc. The above-mentioned equipment can fully ensure the provision of high-precision finished parts to customers, and at the same time ensure that customers' comprehensive testing requirements for complete sets of products are met.

  • Q. What are the payment methods?

    When quoting, we will confirm the transaction method with you, EXW, FOB, CIF, CNF or other methods. For mass production, we usually pay 50% in advance and then pay the balance upon receipt of the bill of lading. Our payment method is mostly T/T, of course L/C is also acceptable.

  • Q. How are goods shipped to customers?

    Usually we ship by sea, because we are in multiple ports such as Shanghai, Dafeng, Zhangjiagang, etc., and sea export is very convenient.

  • Q. Where are your goods mainly exported to?

    Our products are mainly exported to the United States, Germany, Japan, Spain, Italy, the United Kingdom, South Korea, Australia, Canada, Japan, South Korea, Singapore, Malaysia, Indonesia, Thailand, Vietnam, India, and dozens of other countries.